Shipping policy
Shipping Policy
Last updated: September 27, 2026
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays) after payment is confirmed. You will receive a confirmation email when your order is placed and a second email with tracking information once it ships.
Where we ship from
Bestbuyback partners with fulfillment centers in the United States and overseas. To keep prices low, many items ship directly from our partner warehouses, which means orders with multiple items may arrive in separate packages on different dates. You will receive tracking for each shipment.
Delivery estimates
• United States: most orders arrive within 7–15 business days after shipment. Items stocked in U.S. warehouses typically arrive in 3–7 business days.
• Canada, United Kingdom, Australia, and Europe: 10–20 business days after shipment.
• Rest of world: 15–30 business days after shipment.Large or heavy items such as 12–18 inch subwoofers and amplifiers may take longer and may ship by freight carrier. These estimates are not guarantees; carrier delays, customs processing, weather, and peak seasons can extend delivery times.
Shipping costs
Shipping costs are calculated at checkout based on your location and the items in your cart. Any free shipping promotions will be shown at checkout.
Tracking your order
Tracking numbers are emailed when your order ships. Tracking may take 2–5 business days to show movement while the carrier scans the package into its system. If your tracking has not updated in more than 10 business days, contact us and we will investigate with the carrier.
Customs, duties, and taxes
International orders may be subject to import duties, taxes, or customs fees levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Incorrect addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice a mistake, email us immediately at boonetimothy04@gmail.com; we can update the address only if the order has not yet been processed.
Lost, stolen, or damaged packages
If your package is marked delivered but you did not receive it, check with neighbors and your local carrier first, then contact us within 7 days. If your order arrives damaged, keep the packaging and send us photos within 7 days of delivery so we can file a claim and arrange a replacement or refund. If you have any Questions
Email boonetimothy04@gmail.com with your order number and we will be glad to help.
Shipping costs
Shipping costs are calculated at checkout based on your location and the items in your cart. Any free shipping promotions will be shown at checkout.
Tracking your order
Tracking numbers are emailed when your order ships. Tracking may take 2–5 business days to show movement while the carrier scans the package into its system. If your tracking has not updated in more than 10 business days, contact us and we will investigate with the carrier.
Customs, duties, and taxes
International orders may be subject to import duties, taxes, or customs fees levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Incorrect addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice a mistake, email us immediately at boonetimothy04@gmail.com; we can update the address only if the order has not yet been processed.
Lost, stolen, or damaged packages
If your package is marked delivered but you did not receive it, check with neighbors and your local carrier first, then contact us within 7 days. If your order arrives damaged, keep the packaging and send us photos within 7 days of delivery so we can file a claim and arrange a replacement or refund. If you have any Questions
Email boonetimothy04@gmail.com with your order number and we will be glad to help.